13 December 2025

INFOZONES for Students



Red Fonts: Public Holidays

Sem 2 2025/2026
Red Fonts: Public Holidays
L10: It is suggested Online





BTMP 3103 Research Methodology (BK14)

1. Lecture 9 & 10 will be conducted Prof. Madya Dr. Juhaini. Please consult PM Juhaini, as her lecture will cover a question that will appear in Final Examination.  

2. Lecture 11 & 12 will be conducted by Prof. Dr. Chew. The lecture will cover a question that will appear in Final Examination.  

NEW Videos

Benefits:
(a) Answering your individual and group assignment
(b) You can submit your individual and group assignment as soon as possible
(c) 1 question appear in Final Examination

3. The new due dates for Individual Assignment and Group Assignment are 08/01/2026, 23:59. Early submission is encouraged.

4. You can 
(a) write good quality work more than the page limit stated in your individual and group assignment. 
(b) Be innovative-using photos to show your work/participations, mind-map, charts, tables. 

5. Turnitin requirements similarity index <30%, AI generated content <30%. 

6. NEW: I have created a turnitin account for you to use. You can get from Miss Siti Aisyah, the class rep. 

Take personal responsibility on your attendance in accordance with university regulations.
Assignments
-Use the page cover. Underline the keywords.
-A COMPLETE Turnitin report must be submitted together with your COMPLETE assignment to show 
(1) similarity Score < 30% and 
(2) AI Generated Contend < 30%.
-Any print screen, not complete report or no submission will result in a deduction:
-3% for missing Similarity Index, 
-3% for missing AI Generated Contend, 
-Total 6% for missing both Similarity Index and AI Generate Contend.  


Reading Materials 
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BTMU 1023 Management of Technology 

1. See you all on 18/12/2025 at 12noon (usual time).
-We will plan for our lectures. 
-Late submission, rules applied.
2. MUST DO on 18/12: L9, L10, L11, L12 (4 groups confirm presentation), L13, L14 (get ready) presentation
3. Completing your group assignment. Get ready with the video recording and presentation.  
4. Video for uploading. Due date 3/1/2026 at 23:59
(a) into ULearn (750MB).
(b) if your video has higher memory, you can keep it in your platform and submit the URL into ULearn.
(c) Use Video Group Assignment Cover Page. You can put your URL on the page. 

Important Dates for BTMU1023

-Please take note: In the interest of fairness to the presenters, those who were given a chance to revise will not receive full marks, even after making corrections.

-For example: A group that gave an incorrect presentation will receive 0%. However, I offered a second chance. If the full mark for this assignment is 5%, the group that submitted a revised presentation has the maximum mark for 4%.  

-The presentation groups must submit their work (presentation + Cover page) on Friday before 12noon1% will be deducted if submitted even a minute late

-Individual Assignment 10%: Due on every Friday, before 12noonSubmit into ULearn

-Group Assignment 20%: Due on 12/12/2025, Friday, before 12 noon. Submit into ULearn

Reading Materials

2 October 2025

My High Impact and The Best Quality Journal Articles











1. 2024: Ant Financial in establishing the early stage of the Alipay eco system in Malaysia. Paper available 

2. 2020: Alipay entered Malaysia: a closer look at the new market entry strategy driven by Chinese tourists. Paper available 

3. 2017: Service quality implementation in shaping sustainable banking operating system: A case study of Maybank Group. Paper available 

4. 2017: A holistic perspective on sustainable banking operating system drivers: A case study of Maybank group. Paper available 

5. 2016: Ethical banking in practice: a closer look at the Co-operative Bank UK PLC. Paper available 

6. 2015: Exploring manager's perspective of service quality strategies in Malaysian banking industry. Paper available