INFOZONES for Students

--------------------------------------------------------------------------

--------------------------------------------------------------------------

Semester 2 2025/2026

Note: L10 is suggested to be conducted online

Red Font: Holidays

----------------------------------------------------------------------------------

----------------------------------------------------------------------------------

BTMS 2053 Service Management

Latest on 28/4/2026

Title: Mid-Term Test

The mid-term test for 

-S3 on 13/5/2026 (Wednesday) during class, and 

-S2 on 15/5/2026 (Friday) during class.

The topics covered in this mid-term test are:
(a) Lecture 1
(b) Lecture 2
URL for Videos and URL for Slides

Rules:

1. No revision session shall be conducted before the mid-term test.

2. This mid-term test will be conducted once only, and no replacement test will be provided.

3. Students are required to bring their phone, laptop, or tablet to sit for this mid-term test in class. 

4. Students are fully responsible for the condition of their devices and the availability of a stable internet connection.

5. Continue to check this page for further updates.

----------------------------------------------------------------------------------

Group Assignment